MessageDotSupport
Email us at support@messagedot.com and describe what you are trying to do. Include your HubSpot account (portal) ID and, if you can, a screenshot. We reply by email.
Common questions
The MessageDot panel does not show on WhatsApp Web
Check that the Chrome extension is installed and enabled at chrome://extensions, then reload WhatsApp Web.
The panel asks me to connect HubSpot
Install the MessageDot app from the HubSpot Marketplace first and approve the permissions. See the install steps.
I want to add teammates or change seats
Open the MessageDot settings page in HubSpot (Settings → Integrations → Connected apps → MessageDot) and use the Billing tab.
I want my data deleted
See User Data Deletion.